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WooCommerce Smart Refunder
$10.00
Empower your customers to request refunds directly from their My Account screen.
- Current version: 1.8.0
- Updated on: December 26, 2022
- Author/Publisher: WooCommerce
Instantly download the WooCommerce Smart Refunder plugin at a large discount, with 1 year of updates. No coupon code required, just “Add to cart”!
Secure Checkout
SSL Enabled Secure PayPal and Credit/Debit Payments
Instant Access
Digital Download delivered immediately at checkout and via email
Instant and Painless Refunds
WooCommerce Smart Refunder removes pain from the refund process – both for customers and store owners.
With WooCommerce Smart Refunder:
- Customers can request a refund from My Account – easy, quick and complete
- Customer get instant refunds if store owners opt in and the payment gateway supports it
- Store owners can see refund requests in WooCommerce and process them manually, if instant refunds are unavailable
- Store owners can issue cash refunds or store credits (need a separate plugin Smart Coupons)
- Customers can request full or partial refunds
- Order and pricing details are available for review
- The process is quick, simple and automated
A refund means you’ve lost a customer. Delay and complications could lose them forever
Digital / Downloadable ProductsIf you are selling virtual products, digital goods or subscriptions – the refund process can be fully automated with WooCommerce Smart Refunder. Customers request a refund and get it instantly.
Cash Refunds or Coupons
If you have chosen to provide coupons for refunds, and customers want them, a new coupon is emailed instantly.
Physical ProductsIf you are selling physical products or a gateway that doesn’t support refunds, Smart Refunder allows customers to request refunds from My Account and shows refund requests to you in WooCommerce. You then process them manually and complete refund requests. This saves you time since all required details are available at your fingertips.
Typical Refund Process
- Unhappy Customer contacts support team via email/chat/phone
- The customer gives order/product details and asks for a refund
- The store owner looks into the request, verifies the order in WooCommerce and the payment
- If the store owner cannot find the transaction, more details are requested from customer
- Once transaction details are confirmed, the store owner logs into PayPal (or chosen gateway) website
- Store owner locates the transaction and issues a refund, then replies to a customer that a refund has been issued
This process could take hours to days, depending on how quickly support requests are processed. It’s never a pleasant experience for the store owner or customer.
Smart Refunder Process
- Customer logs in to My Account area and locates the order for a refund
- Customer completes refund request form, mentioning reason and amount of refund
- Status of the order changes to “refund-requested”
- Based on settings and payment gateway compatibility, an instant cash refund or coupon is issued
- If the instant refund is not allowed/possible, the store owner can manage the refund from WooCommerce
- Processing the refund, the store owner can accept or reject refund, issue full or partial refund, and can also send a message to the customer.
- Both customer and admin get email notifications of all updates
- Order status changes to “refunded” once processed
Important Information
Important InformationWe do not provide any license keys or product support.
We are not associated with or endorsed by WooCommerce in any way. These products are developed by WooCommerce and its affiliated developers and are released under GPL license.
All of our WordPress & WooCommerce Themes, Plugins and Extensions are available under the GPLV3 License. If you need support and automatic updates, please consider purchasing them directly from the author.
All downloads expire 1 year after purchase with the exception of all files associated with a Theme Canal Pro™ Membership. For further clarification, please see our F.A.Q.
Disclaimer: We do not claim to be developer of this plugins and this club is not for commercial purpose. We only collect admin fees to meet our hosting and other expenses.
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