Contact Portal

We’d love to hear from you!

Typical Response Time: 24-48hrs if not earlier

  • Technical Support: We do not provide any technical support regarding any product. We only provide general support and suggestions related to the installation/activation of plugins and themes.
  • License Keys: We do not provide any license keys.
  • File Update Requests: Please do not create tickets for updating a file to a newer version; there is a separate “Request Updated Version” form available on each product page.
  • New Product Requests: we welcome them however:
    • understand that they are not guaranteed to be added to our library.
    • we do not typically reply to these requests unless they are able to be added
    • we take many factors into account when deciding to add a new file to our catalog, such as:
      • retail cost (anything below $20-$25 USD we would not typically add)
      • request frequency/demand
      • resource requirements: we need to make sure it’s worth our time and bandwidth to maintain

Feel free to check our Frequently Asked Questions as your question may or may not already be answered.

Please login to access the Customer Contact Portal

Not registered? Your account will be created through ‘Checkout’ upon your first purchase.

Happy New Year! We wish you the best going in to 2023 with 20% off everything site-wide - Use coupon NEWYEAR20 at checkout!
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