Lightwave Sale 20% Off Site-wide Brighten your build with code
Ends May 15 @ Midnight

Terms of Use

Plain-English terms for humans who just want downloads to work.

Before you buy: Theme Canal distributes third-party WordPress items released under the GPL. We are not the original authors or publishers.

We do not issue vendor license keys or provide vendor support. For automatic updates or official support, purchase from the original author.

1. Acceptance of terms

By accessing or purchasing from themecanal.com (the “Service”), you agree to these Terms of Use. If you do not agree, do not use the Service.

2. Product license

All themes, plugins, and extensions available through the Service are distributed under the GNU General Public License (GPL). Some bundled assets (for example, images or fonts) may have separate proprietary licenses; review the item’s included license files for details.

3. Refund policy

Purchases are for digital downloads and are generally final. Specific, limited cases are outlined in our Refund Policy, including accidental purchases with zero downloads and verifiable file corruption issues.

For the fastest resolution, contact support before opening a dispute. Most problems are solved with updated files or simple guidance.

4. Product support

Items are provided as-is. We do not provide vendor-level technical support or license keys. Author support may be available if you purchase directly from the original developer.

5. Product updates

  • Updates are available while your active subscription is in good standing.
  • Access is provided through your account dashboard during the active term.
  • When the term ends, update access stops unless you renew.

6. Customer accounts

  • Keep your login secure. You are responsible for all activity under your account.
  • Do not share access or redistribute downloads.
  • You must be at least 13 years old to use the Service.

7. Account termination

We may suspend or terminate access for abuse, harassment, piracy, account sharing, or security concerns. No refunds are issued on terminated accounts.

8. Product delivery

  • After payment, account access and download links are issued by email.
  • Delivery is typically 5–10 minutes, and may take up to 30 minutes.
  • Check spam or promotions folders if the email doesn’t arrive promptly.

9. Price and product changes

  • We may change pricing, modify or discontinue items, and add new products at our discretion.
  • Offers and availability can change without prior notice.

We respect intellectual property rights. Report alleged infringement to [email protected] with a notice meeting DMCA 17 U.S.C. §512(c)(3) requirements, including signature, description, URLs, contact info, and good-faith statements.

11. Business use & indemnity

If you use the Service on behalf of a business, that business accepts these terms and will indemnify Theme Canal and its affiliates from claims and damages arising from such use, including reasonable legal fees.

12. Product warranty

All items are provided “as-is.” We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness, and non-infringement.

13. Limitation of liability

  • We are not liable for indirect, incidental, special, consequential, or exemplary damages, including loss of profits or data.
  • Where liability cannot be excluded, it is limited to the amount you paid us.

14. Disputes & chargebacks

  • If you open a dispute or chargeback with PayPal or your card processor/issuing bank without contacting us first, your account and IP may be blocked, blacklisted, or restricted from future purchases.
  • We may provide evidence in disputes, including access timestamps, IP address(es), download logs, and delivery/usage records.
  • Read the full details in our Refund Policy.

15. Miscellaneous

  • Updates: We may update these terms; changes take effect when posted unless required sooner by law.
  • Service-specific terms: If a product or service includes additional terms, those control in case of conflict.
  • No waiver: Our failure to enforce a provision is not a waiver.
  • Severability: If any provision is unenforceable, the rest remains in effect.
  • No third-party rights: This agreement is between you and Theme Canal only.

Contact Support Refund Policy Typical response time: 24–48 hours (often sooner).