Privacy & Security
Short version: we collect only what we need to run your account and orders, we don’t sell your data, and we secure your information with modern encryption and verified payment processors.
By using themecanal.com, you agree to this Privacy & Security section in addition to our Terms of Use.
1. Information we collect
We collect and store only the information needed to provide the Service and process your orders. This typically includes:
- Account details such as your name, email address, and login credentials.
- Order-related information such as billing details, IP address, and your website URL (if supplied).
- Technical data such as browser type, device information, and general usage statistics for security and performance.
Your personal information is not sold or rented to third parties.
2. How we use your information
- To create and manage your Theme Canal account.
- To process orders, deliver digital downloads, and send essential service emails.
- To respond to support requests and troubleshoot issues.
- To maintain security, prevent abuse, and comply with legal obligations.
We may contact you about important account, billing, or product notices related to themecanal.com. You can opt out of non-essential marketing emails at any time.
3. Encryption & site security
All sensitive areas of our site (login, account, and checkout pages) are protected using HTTPS with Let’s Encrypt SSL. This helps ensure that data sent between your browser and our servers is encrypted in transit.
End-to-end TLS encryption is used across key pages of themecanal.com.
4. Payment security
We never store full payment card numbers on our servers. Payments are processed through PayPal using their own secure infrastructure and premium SSL certificates. PayPal may collect and process additional data as described in their own privacy policy.
PayPal Verified since April 15, 2014.
When you choose PayPal at checkout, some information is securely shared with PayPal to complete the transaction and prevent fraud.
5. Cookies & analytics
We use cookies and similar technologies to:
- Keep you logged in and remember your preferences.
- Operate the shopping cart and checkout experience.
- Measure anonymous usage statistics and improve performance (for example, via analytics services).
You can control cookies at the browser level. Disabling cookies may affect some functionality, including login and checkout.
6. Legal basis & your rights (GDPR)
Where applicable, we process personal data in line with the General Data Protection Regulation (GDPR) and other relevant laws. Depending on your location, you may have rights such as:
- Access to the personal data we hold about you.
- Correction of inaccurate or incomplete data.
- Deletion or restriction of your data, where legally permitted.
- Objection to certain types of processing, including direct marketing.
- Data portability in a structured, commonly used format.
To exercise any of these rights, contact us using the details below, and we’ll respond in line with applicable regulations.
7. Questions, concerns, or requests
If you have questions about this Privacy & Security section, your personal data, or our security measures, you can reach us here:
- Website: themecanal.com
- Email: hello[at]themecanal.com
- Contact form: https://www.themecanal.com/contact-portal/