SupportCandy Professional (Plugin Bundle)
- Current version: 3.5.3
- Updated on September 1, 2026
- Publisher: supportcandy.net
Think productivity, save time!
Say goodbye to manual support management and hello to streamlined efficiency. SupportCandy, the leading WordPress support plugin and ticketing system, is here to revolutionize your customer support experience. From intuitive ticket management to seamless communication, it has all the tools you need. Upgrade to SupportCandy Professional and unlock a world of productivity gains for your WordPress ticketing system.
ℹ️ See “A little more about” below for all included add-ons!
- One low price
- Original file(s) by supportcandy.net
- 1 year of updates
- Use on unlimited sites
- Fast, clean downloads
Original price was: $149.00.$25.00Current price is: $25.00.
- Digital Download delivered immediately at checkout and via email (instant access)
- Files verified TrustedSite Certified Secure
🚀 Serving over 40 orders a day to our loyal client-base and rising
With more than +1.000 authentic, hard-to-find resources along with specialized collections and bundles, we offer web designers and developers the ultimate tools to stand out in an increasingly demanding market. 🔥 Experience ease of mind with a great client experience and unleash your full creative potential without sacrificing your budget – here with Theme Canal, the ultimate platform you can call your home.
Want it all?
Instantly get access to every premium extension, theme and plugin on Theme Canal, including all updates from just $20/month! Reoccurring and non-reoccurring plans available!
Outdated file or add-ons
If you suspect the listed file version 3.5.3 is inaccurate or outdated, kindly avoid submitting a ticket. Instead, click “Request Update ” on this page, and we’ll promptly provide the most recent version. 😊Deliver Exceptional Customer Support with SupportCandy Professional (Plugin Bundle) 🎯💬
Empower your business with a reliable, scalable, and feature-packed support ticket system built for WordPress. SupportCandy Professional makes it easy to manage tickets, streamline workflows, and provide outstanding customer service — all directly from your own website.
Key Features:
- 🎟️ Unlimited Tickets & Agents: No per-agent or per-ticket fees — scale your support system freely.
- 🛠️ Custom Fields: Over 15 field types to personalize tickets, agent notes, and customer profiles.
- 🔒 Private Notes: Keep your team aligned with internal notes only visible to agents.
- ⚡ Advanced Ticket Filtering: Save and reuse powerful filters to manage tickets with ease.
- 📧 Smart Email Notifications: Automated templates trigger updates for new tickets, replies, and status changes.
- 🔗 REST API: Secure and seamless integrations with your apps and workflows.
Included Premium Add-ons/Extensions:
- 📨 Email Piping: Let customers and agents reply to tickets directly from their inbox.
- 🔄 Workflows: Automate repetitive tasks and streamline ticket management.
- ⏱️ Service Level Agreements (SLA): Define and track response/resolution times with ease.
- 👥 Usergroups (Company): Allow supervisors to oversee all tickets created by their group members.
- 👨👩👧👦 Agentgroups (Team): Assign tickets to teams and let supervisors manage workloads.
- ⭐ Satisfaction Survey: Collect customer feedback and measure support performance.
- ⏳ Timer (Time Tracking): Track time spent on tickets with stopwatch-based logging.
- 📈 Productivity Suite: Tools designed to boost agent efficiency and response speed.
- 📊 Reports: Analyze ticket trends and team efficiency with advanced reporting.
- 🔑 Private Credentials: Customers can securely share sensitive data visible only to agents.
- 📅 Schedule Tickets: Automate the creation of recurring tickets.
- 💬 Canned Replies: Save and reuse responses for faster ticket handling.
- ⏰ Automatic Close Tickets: Close inactive tickets automatically with optional warning emails.
- 📂 Export Tickets: Export filtered tickets in CSV format for reporting or backups.
- 🖨️ Print Ticket: Print ticket details with customizable templates.
- 🔔 Webhooks: Get real-time alerts for ticket activity and events.
- 👨💼 Assign Agent Rules: Automatically assign tickets based on rules and agent workload.
Why Choose SupportCandy Professional?
- Truly Unlimited: No restrictions on agents, tickets, or customers.
- Data Ownership: All customer data stays securely within your WordPress site.
- Automation Ready: Save time with workflows, SLAs, and auto-close rules.
- Scalable: Perfect for startups, agencies, or enterprise-level support desks.
Deliver outstanding customer service and build lasting loyalty with SupportCandy Professional — the all-in-one support solution for WordPress.
Disclaimer: We are not supportcandy.net or affiliated with them. This product, developed by supportcandy.net and its affiliates, is released under the GPL license.
We offer accessible documentation but no license keys or product support. For automatic updates and author support, consider purchasing from supportcandy.net directly.
This product comes with access to one year of file updates that can be easily managed through your WP Admin Dashboard. To download the updated file, simply access your account area. You have the flexibility to manually install the updates within the provided timeframe, ensuring that your files remain up to date.
If you have any concerns regarding this, please do not hesitate to contact us.
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