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WooCommerce Support Ticket System
$8.00
The WooCommerce Support Ticket System (WCSTS) seamlessly integrates into your WooCommerce installation adding a system to mange user and order support tickets! In this way the Shop admin can easily keep track and give support for order and users issues!
- Current version: 15.3
- Updated on: May 28, 2022
- Author/Publisher: CodeCanyon
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How to Update:
We recommend that you install the Easy Theme and Plugin Upgrades plugin. You can download it for free on the WordPress plugin directory or through your plugins search dashboard.
Install and activate the Easy Theme and Plugin Upgrades plugin. Once activated, you can update any theme/plugin safely by simply uploading a .zip file.
- Download the latest .zip file for the plugin/theme on Theme Canal.
- Log into your WordPress website.
- Go to “Plugins” (or “Themes”) > “Add New.”
- Click the “Upload Plugin” (or “Upload Theme”) button at the top of the page.
- Select the .zip file with the updated version of the plugin/theme.
- Click the “Install Now” button.
While upgrading, a backup copy of the old theme or plugin is first created. This allows you to install the old version in case of problems with the new version.
WooCommerce Support Ticket System
THE IDEA
WCSTS extends WooCommerce adding a system to manage support tickets. Via WCSTS can be managed three different ticket types:
- Order tickets: related to orders issues
- User tickets: realted to users issues
- New Pay Per Ticket: For more details read the related paragraph
Order and User tickets can be submitted by the user directly via frontend pages. Shop admin can manage tickets using the special backend area. Furthermore, the plugin allows email notifications, custom texts, and many other customizations to better personalize the system according to the shop admin needs!
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